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My car rental order was for basic insurance, but after returning the car, the rental fee was almost three times the order amount. When I asked the customer service, they said the extra was insurance (insurance added by the car rental company on their own). Has anyone encountered this situation before? How was it finally resolved ?

3 Answers

QEEQ User

All depends on how you signed it. Generally, an Italian illiterate can only recognize the first few characters.

QEEQ User

Let him come out again. You said I don't need your additional insurance.

QEEQ User

Check your rental agreement

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