I bought a bus ticket on Omio, paid the money but didn't receive an email, and I can't find it in my order either. Has anyone encountered this situation before ?

Austria FAQ

2 Answers

User avatar
QEEQ User

No, I received the email at that time. You can ask the customer service. Anyway, the person on the bus will check that order at that time, either paper or electronic version is fine.

User avatar
QEEQ User

1. Check your inbox to see if the email was sent successfully; 2. Continue to send an email to rebook, and indicate in the remarks that you have previously sent an email with the same identity but have not received a response; 3. After receiving the order number in the confirmation email, you still need to wait until you receive the second email with the payment link, and then follow the relevant instructions to make the payment.

Recently Answered Questions

It's really annoying to return the car in Salzburg. On the afternoon we arrived, we happened to meet an Austrian holiday, and everyone was off work early. Then we tried all kinds of ways to return the car by ourselves. The next day, we received an email saying that the left rear hub was damaged, so we rushed to the return point. They said the car had already been rented out. Yesterday, we received an email saying that we had to pay 320 euros in compensation. It's really not worth it! Fortunately, the insurance can be compensated, so be sure to buy insurance, otherwise you don't know what will happen ? Austria Q&A

1 Answer self-service returnreturn the carclaim settlementinsurancedamage

Can the car rental company help me pay the fine for speeding in Austria? If not, do I have to go there in person to pay it ? Austria Q&A

1 Answer traffic fineviolation代缴speedingcar rental company

WTF, received a payment notification of 99 euros today after returning the car. Not sure if it's a traffic violation fine ? Austria Q&A

2 Answers traffic finereturn the carviolation

I'd like to ask how much euros everyone has exchanged in China. I'm going to play for 7 days, 2 days in Czech and 5 days in Austria. I've also booked the hotels and transportation between cities. I just need to exchange money for daily expenses like bus, subway, meals, and admission tickets ? Austria Q&A

1 Answer tickethotelbusaustriaczech

Is there anyone in Vienna who has received a parking ticket and doesn't know where to pay the fine ? Austria Q&A

2 Answers traffic ticketstraffic fineparkingvienna

Excuse me, do you know that if the query status is like this, can I go to the visa center to pick up my passport ? Austria Q&A

1 Answer passportvisa

I would like to ask everyone, whether the Schengen visa issued by Austria will leave any traces on the passport when traveling to the Czech Republic? Thank you ? Austria Q&A

2 Answers passportvisaaustriaczech

Do you guys who applied for Austrian visa receive the call from the embassy? My materials were received by the embassy last Monday and today it shows that my passport has been returned. But neither my husband nor our companies received a call. Is it directly rejected ? Austria Q&A

7 Answers phonereturnpassportvisaembassy

Driver forgot to bring license, only brought translation certificate and license photo in mobile phone, is it okay? If not, it has been reserved, can the main driver be changed? I wonder if there are friends in the group who know how to handle it? Thank you ? Austria Q&A

4 Answers translationdriverdriver's licensetranslate this sentence into different languages.

Dear fellow car enthusiasts, I would like to ask for your advice. I have a 2-day trip to Switzerland and a 2-day trip to Austria. How should I purchase the highway tolls? Is it per day or per road? Should I buy them at the gas station convenience store before or after entry? What does the ticket look like? What if I need to enter and exit repeatedly? In addition, the rental car order does not have an additional driver. Is the insurance car, person, and trip-related? Do I need to buy insurance again when I pick up the car? Thank you in advance for the enlightenment of the senior ? Austria Q&A

2 Answers additional driverdriverentryinsurancego for it!