Excuse me, if Airbnb is successful in returning the money, will the flight tickets be returned first? I left from Beijing in March. Airbnb said that I can only get half of the money back and cannot return the tickets ?

New Zealand FAQ

4 Answers

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QEEQ User

I have already refunded the full amount. The customer service will ask you to first cancel the order, then send the screenshot of the cancelled ticket and the screenshot of communicating with the landlord to the customer, and finally send the screenshot of the inability to enter due to the epidemic. After they are reviewed, the full amount will be refunded to you.

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QEEQ User

I'm also leaving in March. Airbnb also said it couldn't be refunded, so let's wait and see the policy.

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QEEQ User

Did withdraw the ticket first, screenshot uploaded

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QEEQ User

I was in late February, from Beijing, gave a full refund.

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