I swiped $150 and it hasn't been refunded after 3 days. Do I need to swipe my card again for the first step, and then fill up with gas for the second step? After filling up with gas, do I need to do anything else? Why hasn't my money been refunded yet ?

New Zealand FAQ

2 Answers

User avatar
QEEQ User

I had an experience of unmanned refueling. 1. Insert credit card, press password, remove credit card, at this time, my phone received a message showing that 150 US dollars were deducted. 2. Pick up the fuel gun and refuel. 3. After refueling, put the gun back in place, at this time my phone received a message, showing that the deduction was adjusted to 80 US dollars, which is the number on the meter.

User avatar
QEEQ User

Thank you. It's strange. I'll wait now. Thank you.

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