What should I do now that I have discovered a scratch on the car when I picked it up, during the daytime ?

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2 Answers

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QEEQ User

If it's not serious, it's okay. When I picked up the car, I carefully looked at it and took photos to show the staff. They said it was fine as long as there was no significant collision or dent. And true enough, they didn't care about it when I returned the car.

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QEEQ User

Some car rental companies don't care, such as Avis. Unless the scratch area is very large, I mentioned it to the release employee when I picked up the car at SFO at that time, and he said he didn't care about small scratches.

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