Why was my credit card charged even though I booked a room that's free to cancel on Booking? And if I were to cancel in advance, would the room fees be refunded to my credit card ?

4 Answers

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QEEQ User

I just cancelled another one that also deducted money, which can be cancelled for free. The refund will take 3-4 days to arrive.

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QEEQ User

The deduction is from the deposit, which takes up the credit card limit. The deduction will be made after the accommodation, and the refund will be returned to the account, which may take several working days.

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QEEQ User

Some of the bookings on the book are not very conscientious, and a few times they did not refund for several months. However, after sending an email complaint, they basically refunded. It is important to follow up.

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QEEQ User

Refund via the original route.