Friendly reminder to future car renters, be sure to inspect and take multiple photos when picking up the car. When I picked up the car, I found a damage (scratched wheel hub) that was not listed on the rental agreement. I asked them to confirm, and it turned out there were actually more damages, but they didn't care about the smaller ones. However, when I returned the car yesterday, they found another scratched wheel hub on a different tire, but I completely don't remember that tire being scratched. The key is that we took photos of all the other tires when picking up the car, except for that one which we missed... And the lighting was very dim when we picked up the car, so I really don't remember if we looked closely at that one ?

Switzerland FAQ

1 Answer

User avatar
QEEQ User

I heard that if I pick up the car by myself, if there are any problems, I have to go back to the rental company to negotiate?

Related Questions

I just returned from Sweden in August, and I have had many appearances before, including developed countries such as Australia. In theory, there should be no problem at all. I am now worried that the Zhongzhi Visa Center is playing tricks. I was supposed to submit my documents on September 1st. At that time, the staff checked the child's documents first and said there was no ticket pre-order. The child's other documents were all qualified. I actually bought the ticket, but I was confused and didn't print it. I told her I would go to the lobby to print it and come back in ten minutes. She said that even if it was a supplementary document, all three people had to upgrade to VIP, and each person had to pay an additional 250 yuan. I thought it was not worth it and said I would come back another day. So I made another appointment on September 5th. I checked the documents at home many times and thought there should be no problem before I went. As a result, after the staff checked all our documents, they said the photo was not qualified, and the proportion of the face in the photo was too large. I said I took it when I applied for a Swedish visa in July, and most importantly, the staff who checked the documents a few days ago said that everything was fine except for the lack of a ticket pre-order, and they even asked me to paste the child's photo on the application form. Why did they say the photo was not acceptable this time? Isn't this finding fault for no reason? I was particularly angry at the time and argued with them. The staff asked for approval from their superiors, but they said that the result of today's review was final, which was simply unreasonable. Both my partner and I went to take photos again, but the child did not go. In the end, we had to go to the school to pick up the child and take photos, which was simply trying to find ways to charge extra fees, shameless to the extreme. I don't know if they have submitted our documents as required, because based on the situation of submitting documents twice, I think the conduct of the staff of the Zhongzhi Visa Center entrusted by the embassy is really not commendable ? Switzerland Q&A

1 Answer upgradebookingorderchargevisa

Recently Answered Questions

Return and inspection of the car 1. Prepare the checklist provided by the rental company before 2. Rental agreement, insurance documents, deposit receipt 3. Wash the car before returning it, both interior and exterior. Otherwise, you may be fined up to 500 Swiss francs for car washing (e.g. in Switzerland) 4. All photos taken when picking up the car 5. Return the car with a full tank of gas. Otherwise, you may be charged for refueling, which can be expensive 6. Take a photo of the fuel gauge 7. Take photos of any potential scratches to avoid being overcharged 8. When the car is inspected, make sure to check what is written and any associated fees. If there are any objections, resolve them before signing. This can be a stressful time, especially if you are in a rush to catch a flight, and you may overlook certain issues. It can be difficult to resolve them once you have returned home 9. The deposit refund will depend on the rental company checking for any violations, parking tickets, or toll charges. It may take 1-2 months to receive the deposit refund, and there will be no notification. The charges will be automatically deducted Additional information: Some gas stations offer automatic and manual car wash services. Both require self-operation. Automatic car wash: Drive in, the brushes will automatically clean and dry the car. The cost varies from 10-29 Swiss francs, depending on the size of the car. Advantages: Quick, approximately 10-20 minutes. Disadvantages: Expensive, and the car may not be thoroughly cleaned. Vacuuming requires coins, approximately 1 franc for 10 minutes Manual car wash: Advantages: Cheaper, more thorough cleaning, and can help identify any issues. Disadvantages: Tiring, limited time with the car wash hose, need to purchase car wash detergent. Indoor vacuuming requires renting a vacuum for approximately 1 franc for 10 minutes ? Switzerland Q&A

2 Answers pick updepositvehicle inspectionreturn the carcar wash

Little White asks, because I haven't got a VISA card. Can I write my information as the main driver and use her VISA card to pay? Or must the main driver's credit card be used? Both of us have a driver's license translation book ? Switzerland Q&A

2 Answers visacredit carddrivertranslate this sentence into different languages.

Hello, can I use a credit card for the half-price ticket and the entrance ticket? I only changed 700 Swiss francs ? Switzerland Q&A

2 Answers ticketcredit cardswitzerland

Today I saw that Hertz charged 29.75 euros from my credit card, which should be administrative fees for fines. I wonder how long it usually takes to receive an official fine notice ? Switzerland Q&A

1 Answer traffic ticketstraffic finecredit cardhertzcost

Can you tell me if there is a parking ticket in Switzerland? How can I know the fine? Will the car rental company directly deduct from the credit card? I didn't pay for the white line parking at the time, and I seemed to have a ticket, but it was blown away by the wind and I didn't know if it was a ticket. I haven't been notified either ? Switzerland Q&A

1 Answer traffic ticketscredit carddeductionparkingcar rental company

Hi everyone, I have a question. There is a small scratch on the car, but I don't know when it happened. Do I need to report it actively when returning the car and then make an insurance claim ? Switzerland Q&A

2 Answers return the carclaim settlementinsuranceinsurance claim

Hi guys, can you please tell me whether most of the time we have to pay by ourselves using the card reader or there is staff to help with the payment? Can we use domestic VISA or MasterCard? Can we use magnetic stripe cards ? Switzerland Q&A

1 Answer visamagnetic stripe cardcredit cardswipe cardgo for it!

Do I just need to provide a domestic driver's license, passport, and notarized international driver's license ? Switzerland Q&A

1 Answer international driver's licensenotarizationdriver's licensepassport

Excuse me, how do I pay a speeding ticket in Geneva ? Switzerland Q&A

1 Answer traffic ticketstraffic finespeedinggeneva

Hello fellow car owners, I wonder if any of you have encountered being charged by the car dealership? (Main reason: The other party was fully responsible for the accident, and they had full coverage insurance while we only had basic insurance. When we returned the car, the dealership said the other party would compensate us. Six months later, we received a notification saying that they were investigating whether there were any damages to the car that were not caused by a third party, and then they charged over 10,000 yuan to our credit card. How should we handle this?) ? Switzerland Q&A

1 Answer car rental agencyreturn the carbasic riskfull insurancecredit card