Do the people who have made reservations and those who buy tickets on the spot queue up in the same line ?

Germany FAQ

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"Reservation is in the next channel next to it."

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We picked up the car from Frankfurt Airport and headed for Weimar on the 25th. We don't speak foreign languages. Do you have any partners who can pick up the car at 7:30 am ? Germany Q&A

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I am leaving Berlin on January 23rd and returning the car in Stuttgart on the 28th. Do you have any friends who are traveling together? I am looking forward to running into you ? Germany Q&A

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Thanks, but 1000 km is still cross-border, I can only think about it. I'd better drive from Munich to Cologne, turn around and run a part of the Black Forest trip. I leave for Berlin on July 15 and pick up the car in Munich on the 17th. I will take two boys with me. Do you have any friends who are traveling together by chance ? Germany Q&A

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Do you need to buy a passcard for driving from Munich to Neuschwanstein Castle in Germany? It seems that there is a bridge or tunnel along the way that requires payment for this. Also, is it possible to buy tickets for Neuschwanstein Castle on site? We only have a morning to visit, and plan to go to Wurzburg in the afternoon ? Germany Q&A

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Do I need to wash the car when returning it? Many people say no, but there are also car owners who have been charged cleaning fees and management fees, saying they were ripped off. I think it's up to your own judgment! If it's too dirty, washing it won't cost much. This is not a reason for certain car rental companies not to charge you ? Germany Q&A

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Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

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Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

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If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

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Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey