Hi guys, my credit card was charged over 2000 Swiss francs one hour after I returned the car. I had no idea about it. Do you guys know what's going on ?

Switzerland FAQ

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I returned the car by myself and did not encounter such a problem.

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Return and inspection of the car 1. Prepare the checklist provided by the rental company before 2. Rental agreement, insurance documents, deposit receipt 3. Wash the car before returning it, both interior and exterior. Otherwise, you may be fined up to 500 Swiss francs for car washing (e.g. in Switzerland) 4. All photos taken when picking up the car 5. Return the car with a full tank of gas. Otherwise, you may be charged for refueling, which can be expensive 6. Take a photo of the fuel gauge 7. Take photos of any potential scratches to avoid being overcharged 8. When the car is inspected, make sure to check what is written and any associated fees. If there are any objections, resolve them before signing. This can be a stressful time, especially if you are in a rush to catch a flight, and you may overlook certain issues. It can be difficult to resolve them once you have returned home 9. The deposit refund will depend on the rental company checking for any violations, parking tickets, or toll charges. It may take 1-2 months to receive the deposit refund, and there will be no notification. The charges will be automatically deducted Additional information: Some gas stations offer automatic and manual car wash services. Both require self-operation. Automatic car wash: Drive in, the brushes will automatically clean and dry the car. The cost varies from 10-29 Swiss francs, depending on the size of the car. Advantages: Quick, approximately 10-20 minutes. Disadvantages: Expensive, and the car may not be thoroughly cleaned. Vacuuming requires coins, approximately 1 franc for 10 minutes Manual car wash: Advantages: Cheaper, more thorough cleaning, and can help identify any issues. Disadvantages: Tiring, limited time with the car wash hose, need to purchase car wash detergent. Indoor vacuuming requires renting a vacuum for approximately 1 franc for 10 minutes ? Switzerland Q&A

2 Answers pick updepositvehicle inspectionreturn the carcar wash

Little White asks, because I haven't got a VISA card. Can I write my information as the main driver and use her VISA card to pay? Or must the main driver's credit card be used? Both of us have a driver's license translation book ? Switzerland Q&A

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Hello, can I use a credit card for the half-price ticket and the entrance ticket? I only changed 700 Swiss francs ? Switzerland Q&A

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Can you tell me if there is a parking ticket in Switzerland? How can I know the fine? Will the car rental company directly deduct from the credit card? I didn't pay for the white line parking at the time, and I seemed to have a ticket, but it was blown away by the wind and I didn't know if it was a ticket. I haven't been notified either ? Switzerland Q&A

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Hi everyone, I have a question. There is a small scratch on the car, but I don't know when it happened. Do I need to report it actively when returning the car and then make an insurance claim ? Switzerland Q&A

2 Answers return the carclaim settlementinsuranceinsurance claim

Hi guys, can you please tell me whether most of the time we have to pay by ourselves using the card reader or there is staff to help with the payment? Can we use domestic VISA or MasterCard? Can we use magnetic stripe cards ? Switzerland Q&A

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Do I just need to provide a domestic driver's license, passport, and notarized international driver's license ? Switzerland Q&A

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Hello fellow car owners, I wonder if any of you have encountered being charged by the car dealership? (Main reason: The other party was fully responsible for the accident, and they had full coverage insurance while we only had basic insurance. When we returned the car, the dealership said the other party would compensate us. Six months later, we received a notification saying that they were investigating whether there were any damages to the car that were not caused by a third party, and then they charged over 10,000 yuan to our credit card. How should we handle this?) ? Switzerland Q&A

1 Answer car rental agencyreturn the carbasic riskfull insurancecredit card