@Everyone Has anyone been unable to reach the hotel due to the heavy rain in the South Island? Can you cancel the room you booked on Booking ?
3 Answers
Time requirement. No refunds after that. You can only apply by email and state your reason.
Call booking to ask for a refund. If the landlord is willing to refund, the refund can be made.
I have encountered it elsewhere, and I can only negotiate by email. BOOKING will sometimes contact you on its own initiative. They do it according to the terms of the contract, so there's not much to say about it.