Have you ever used Hertz to rent an automatic car and got a manual one instead ?
2 Answers
Absolutely.
Generally there is no ambiguity on this issue, only possible for you to manually upgrade to automatic. However, in Europe, you may often encounter the situation where you want an Audi but are given a Peugeot or Ford instead, as long as the car level is the same, Europeans are not particular about the brand of rental cars. If you are very concerned, please confirm with them repeatedly in advance.