Can anyone who has returned the car in Florence city tell me? The address is Via Borgo Ognissanti 137/R Florence, IT 50123. I'm worried about entering ZTL, but the return point is actually within the ZTL. I asked the car rental company but they didn't reply. Even if I set Google Maps to avoid tolls, it's still not working and I will definitely enter the restricted area. It's really worrying ?

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QEEQ User

Go ahead. You can return the car to the parking lot within 20 minutes. If you're not confident, you can take photos with time watermark on your phone. Take photos of the fuel gauge, exterior, and key delivery situation, and write a description. Send them to the rental car company's email (the rental contract has it).

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I rented a car (within the restricted area of Alamo company) in Florence on May 16-18, and drove back and forth in Tuscany. When I picked up the car, they told me not to worry about the restricted area, and they would handle it.

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