motel checkout was charged cleaning fee, the room fee was only 300, because smoking in the toilet and one plate was not washed. To deduct 200 for smoking fee + 200 cleaning fee, the hotel phone was always unreachable. Booking reservation, has already communicated with customer service via message. Do you have any experience on how to handle this ?

Smoking is not allowed indoors. You have to go outside to smoke.

Foreigners attach great importance to these. When we stayed in a hotel with a kitchen in Canada, we were required to clean it up after each use. I always cleaned it up in time, but once I burned a pot and left it soaking in water while I went out to play. When I came back, the housekeeping staff had cleaned it up and put it back in place for me. After that, regardless of whether it was easy or not, I always cleaned it up in time - the customer service also has rules and requirements. Please abide by the rules and respect the labor of others. And all the rules should be carefully reviewed when checking in, not after questioning. When I rented an apartment in Sydney, I questioned the cleaning fee for the houses in the CBD area of Sydney. It was mentioned in the notes, higher than the daily room fee, and I needed to carefully read the details to make it clear.

There's no way to handle it.