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Excuse me, do you insert the high-speed card by pressing the red button at the Milan expressway tollgate ?

2 Answers

QEEQ User

No need to press, the ticket has always been there, just take it.

QEEQ User

Don't press it. Your ticket will come out when you arrive at the machine. Just take it.

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When entering the expressway, press the button to output paper. If you don't know how to pay when exiting the expressway, you can do it like me. Telpass definitely can't go. I stopped for two minutes with my hazard lights on at the expressway exit and saw a window stick out. I knew there were service personnel over there. ? Italy Q&A

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May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ? Italy Q&A

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