My luggage tag is marked for two legs, the final destination is YYC. The ticketing agent said they needed to ask someone, but who should they ask ?

Canada FAQ

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Must pick up luggage in Vancouver, the process is: get off the plane - print the declaration form by yourself - go through customs clearance - hand in the declaration form - not far away, there is a WestJet counter, and then it's simple, just do as the staff ask

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