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Can anyone tell me if you have received a fine notice from the car rental company after returning the car? They said I was fined for speeding, but they didn't say how much, and then the customer service asked me to wait for a registered letter from the post office, but I don't even know if the mailing address provided by the car rental company is correct... What do you guys usually do in this situation ?

3 Answers

QEEQ User

Generally speaking, it is correct... The car rental company will confirm whether the address on the driver's license is correct again.

QEEQ User

If the fine amount is large, it is estimated that it needs to be handled. If the amount is small, the police are not willing to send it over at all. The company that rents the car is responsible for notifying the fine, and they deduct 20 euros each time they notify the fine situation (which is to send an email).

QEEQ User

How long did you find the ticket after coming back?

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Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ? Italy Q&A

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If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A

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