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Excuse me, when coming back from Frankfurt, should I get my boarding pass first or claim my refund first ?

Germany FAQ

2 Answers

QEEQ User

The tax refund items placed in checked baggage must be checked in first, and after obtaining the boarding pass, the checked baggage with luggage tags should be taken to the customs for inspection and stamping. Then, the baggage should be placed on the conveyor belt next to the stamping area, and the refund can be collected from the corresponding tax refund company across from the customs.

QEEQ User

You have to get a boarding pass in order to get a refund, so every time it's a mad dash to the airport.

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