What should I do if my car gets into an accident? Should I call the insurance ?

Germany FAQ

1 Answer

User avatar
Eastern Sea

Is it a mutual accident or a single-party accident? If it's mutual, you need to report to the police and the car dealership; if it's a single-party scratch, report to the car dealership if it's serious, and if it's minor and you have purchased comprehensive insurance, then wait for the dealership to deduct the amount and then claim from the insurance company.

Related Questions

What should I do if I get into an accident while renting a car in Germany and the police have towed it away ? Germany Q&A

1 Answer accidentcall the policegermanyrent a car

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

What should I do if my tire is underinflated ? Germany Q&A

1 Answer tire pressure

What should I do if I don't refill the car when returning it ? Germany Q&A

1 Answer return the caroil

Scratched the car while reversing, what should I do ? Germany Q&A

3 Answers scratch

Folks, what should I do if I scratch a car while renting a car in Germany ? Germany Q&A

2 Answers germanyscratchrent a car

What should I do if I add gasoline to a diesel car ? Germany Q&A

4 Answers oildieselgasoline

Go back and study, what should I do if my tire is punctured or the car breaks down? How to contact the repair shop? Or find a car rental company ? Germany Q&A

1 Answer car rental companyrent a car

What should I do if the pre-authorization is cancelled and there is still a fine ? Germany Q&A

4 Answers traffic finepre-authorization

Hello everyone, what should I do if there is a collision during the rental process ? Germany Q&A

2 Answers rent a car

I reserved a Mercedes-Benz C-Class car at the SIXT Munich airport store, but I only have one credit card available for use. Can I still rent it? If a second credit card is required, what should I do ? Germany Q&A

3 Answers credit cardmunich airportbookingstoremercedes

Do you have a senior driver? The car I rented two days ago showed check oil level (check oil level) △ yellow light while driving halfway today. What should I do? Will I be fined when I return the car if I ignore it ? Germany Q&A

4 Answers traffic fineoildriverreturn the carengine oil

What should I confirm with the rental company in advance if I need to drive to Belgium while renting a car in Germany ? Germany Q&A

5 Answers car rental companybelgiumgermanyrent a car

Excuse me, what should I do if I suddenly see a speed limit sign on the German autobahn where there is usually no speed limit ? Germany Q&A

1 Answer speed limithigh speedgermany

Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

1 Answer pick uptraffic ticketsreturn the carviolationmunich airport

How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

4 Answers traffic ticketsreturn the carviolationspeeding

Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

1 Answer transitnotarized documentsclaim settlementnotarizationinsurance

In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

3 Answers car rental agencytraffic fineservicedepositreturn the car

Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

1 Answer traffic ticketspre-authorizationviolationbilldeduct fee

Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic ticketsreturn the carviolationbillcar rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agencytraffic fineeurviolationcredit card

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey