I am struggling with why just a small scratch requires the full deductible. I asked the customer service to provide me with a link to the relevant rules of the car dealership, but they said they didn't have it. So I'm asking, do I have to pay the full deductible ?

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1 Answer

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guansl

Deductible is the part that the insurance company does not pay, because the car is damaged when you return it, but you cannot determine the repair cost immediately, so it is reasonable to require you to pay the deductible. But isn't comprehensive insurance without a deductible?

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